Symptoms
- Unable to connect to Wi-Fi or PlayStation Network (PSN)
- Slow download speeds
- Dropped connections during online play.
Simple Fixes
Modem / Router issues
Check your home wifi. Are other devices connecting? If not, restart your modem and router
Sony Network Settings
Check your network settings from the PS5 homepage to ensure you are connected to the correct network - these can drop / get switched
Can you go wired?
If you are close to your router, a wired Ethernet connection is often more stable than Wi-Fi.
Still frustrating the heck out of you? Book a repair above or give us a call
PlayStation 5 common issues for more fixes.