IBM have produced some great consumer devices in their history, but their home and office machines today are made by Chinese company Lenovo who acquired the personal computer division in 2005, including the ThinkPad.

Our approach is to diagnose quickly, source authentic parts when possible, and return devices with minimal downtime.

Why choose Repatch for IBM repairs?

• Quick diagnostics and transparent quotes
• Access to OEM or IBM/Lenovo-approved replacement parts when available
• Certified technicians experienced with IBM/Lenovo hardware and firmware
• Secure handling of data, with proper sanitization and chain-of-custody practices

What to expect

We start with a simple service request, schedule pickup, diagnose the issue, perform the repair with authentic parts, and return your device with testing and documentation.

How it works

• Request service via the app or support line
• We pickup from your site and deliver to our wizard-like technicians
• We return the device after repair and testing with a detailed report